How to cancel an existing profile?

You cancel profiles in the self-service

You can always cancel your own profile but you need to be a main administrator to cancel other account administrators profiles

How to cancel your own profile

You can always cancel your own profile

Log in

Select 'My profile' on the left

Next, click 'Close login access' in the bottom right corner

Confirm that you want to cancel the profile by clicking 'Close login access'

How to cancel account administrators

As an account administrator, you can cancel other account administrators and product access

Log in

Select 'Account & users' on the left

Next, select the 'Profiles' tab at the top

Click on the profile you want to cancel

Then click 'Close login access' in the bottom right corner

Finally, you must confirm that you are about to cancel the profile. Click 'Close login access' in the box that appears

How to cancel a main administrator

As a main administrator, you can cancel other main administrators as well as account administrators and product access

Log in

Select 'Account & users' on the left

Next, select the 'Profiles' tab at the top

Click on the profile you want to cancel

Click 'Close login access' in the bottom right corner

Finally, you must confirm that you are about to cancel the profile. Click 'Close login access' in the box that appears

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