Why do we cancel your number plate payment?
We check our customers’ vehicle data in the Danish Motor Register to reduce errors, for example if a vehicle is still registered to a previous owner.
We cancel the number plate payment if a change has been registered for the vehicle. This may include:
- A change of ownership
- Changes to the vehicle (e.g. installation of a tow bar or a particulate filter)
- Other updates to the vehicle registration
We cannot see which specific change has been made, only that a change has been registered.
Has your number plate payment been cancelled by mistake?
If the ownership of the vehicle has not changed, the cancellation may be due to another minor update in the vehicle registration.
You can quickly reactivate your number plate payment. It is free of charge and will be active again within 20 minutes on the Storebælt Bridge and within 24 hours with other partners.
How to reactivate your number plate payment
Log in to the self-service or the Brobizz app
LoginOrder the number plate payment again
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